Moroco Chocolat, Toronto: Reviews

1	Reviewed by Terrible (Age 19 - 25) on 2009-12-28 Other with a party of 5; waited 30 minute(s). 1 Food 1 Service 6 Atmosphere

We went here for high tea on a Sunday afternoon and I was appalled at the terrible service and quality of what this entailed. It ended up costing about $75/person for sipping chocolate, 3 mini sandwiches, 3 scones and about 3-4 truffles (that tasted terrible btw). This included an 18.5% gratuity which they are legally not entitled to enforce. The service was terrible and the waitress had no idea what high tea was and kept having to "check" about our options. WHen we asked for the manager and asked about the automatic 18.5% gratuity he gave us attitude and said something along the lines of "if that's how you feel, I guess I understand since it is Christmas and all" implying that we were broke or could not pay the full tip. After he went to the back to remove the tip, he came back and decided that since it was written on the menu, we had essentially agreed to the 18.5% regardless of the quality of service and turned away and hid from us the rest of the time we were there. Overall, hated the food, hated the service, and especially hated the attitude of the manager. I would never recommend this place to anyone.

1	Reviewed by Terrible, terrible (Age 19 - 25) on 2009-12-27 Lunch with a party of 5; waited 120 minute(s). 1 Food 1 Service 8 Atmosphere

I had afternoon tea with 4 of my friends and we all found the food and service astoundingly horrible. For 55 bucks, there was barely enough to feed an 11 year old and their sandwiches and macaroons were stale. For a so-called chocolatier, they should be ashamed of the quality of their chocolates, which were beyond sub-par. Their dark cocoa sipping chocolate was similarly disappointing - it was grainy, bitter and way too thick to drink. With regards to the service, the waitress was completely clueless - she didn't know we could substitute sipping chocolate for the tea and after we had all decided on the sipping chocolate, she kept telling us she would bring us our tea... Furthermore, they charged us an 18.5% gratuity for what the manager called "exceptional service". I found nothing exceptional about the place other than their rude and condescending attitude to their customers. This place is overrated and ridiculously overpriced, I wouldn't even recommend it to my worst enemy.