Pickle Barrel, The, Mississauga: Reviews

3	Reviewed by Nikki (Age 40 - 59) on 2010-09-02 Lunch with a party of 4; waited 30 minute(s). 5 Food 2 Service 6 Atmosphere

We visited the Pickle Barrel at Vaughan Mills and We all had a very unpleasant experience. We waited for about 30 minutes or more for a waitress to even come to our table. We approached the manager, Mike who was very rude and unprofessional in his approach and he is clearly incompetent in managing that restaurant.. We noticed that other tables were also complaining about the service. I have visited the other P.B.s over the years and this is without a doubt the worst service out of all of the locations.

1	Reviewed by C Hobson (Age 40 - 59) on 2010-08-16 Dinner with a party of 2; waited 0 minute(s). 6 Food 3 Service 3 Atmosphere

My husband and I received a gift card for the pickel Barrel and went for the first time.We were so dissappointed about the service we received at Erin MIlls in Mississauga. The waiter was so busy that he was so impersonable, didn't even ask us how everything was,not to mention his odor was unbearable.I have had better service at McDonalds. Not to mention the washrooms were dirty and it looked like it had not been cleaned in days. I can just imagine how the kitchen look like. Would I go there again, Absolutely not.

8	Reviewed by alvin thompson (Age Over 60) on 2010-05-19 Dinner with a party of 2; waited 0 minute(s). 9 Food 7 Service 9 Atmosphere

my wife and i were at your leslie st willowdale location on tue may 18 for dinner arrived at 4.30p and did not leave until 6.20p too long a time for a simple dinner when the restaurant was not busy at this time service was slow we waited 15 m to get our beverages after placing our order. the table was very dirty sticky with food from the previous patron. i asked the server to clean the table she cleaned half and was not interested in cleaning the complete table my order arrived first ands 10 min later my wifes arrived we have patronized the pickle barrel numerous times but this was not a good experience

2	Reviewed by not going back to pickle barre (Age 26 - 39) on 2010-04-24 Dinner with a party of 4; waited 10 minute(s). 3 Food 1 Service 5 Atmosphere

Horrible service! The majority of wait staff looked like they'd just rolled out of bed and come to work, greasy hair and all. Food arrived at random times with long waits in between - how difficult is it to get four entrees out at the same time? Their credit card machine wasn't connecting and the manager came over and got all nasty because we weren't paying cash. How is it my fault that your machines are having trouble? I told the waitress to try a different machine or even phone it in and the manager rolled her eyes as though I was the problem. Not ever going back there.

10	Reviewed by Mark (Age Under 18) on 2010-03-09 Lunch with a party of 2; waited 0 minute(s). 10 Food 10 Service 10 Atmosphere

Awsome

1	Reviewed by John Campo (Age Over 60) on 2010-02-26 Lunch with a party of 2; waited 30 minute(s). 1 Food 5 Service 3 Atmosphere

A co-worker and I went to the new Pickle Barrel at Vaughan Mills Mall for lunch. The place was fairly empty and after about 5 minutes we were told someone would seat us about another 5 minutes later we were seated. We found the place quite dirty for being a new restaurant. We both ordered the same sandwich and only had different drinks. The next night we were both violently ill, vomiting and more. The next day we were both off sick. On Thursday we returned and found the other had experienced the same thing. No one in our office was sick and the only thing the co-worker and myself had in common was that lunch together so the only place we could have picked it up was there. I phoned them and they said they would check into it but I never heard back. A friend advised me to call the health dept. which I did and they did investigate, unfortunately it was several weeks later and what ever was there must have been cleaned up. I have been to other Pickle Barrel restaurant and had fairly decent meals with the exception of moldy bread the Markville Mall which was immediately corrected but after this experience I would never go back again.

10	Reviewed by david (Age 26 - 39) on 2010-02-12 Dinner with a party of 5; waited 0 minute(s). 10 Food 10 Service 10 Atmosphere

Amazing! Must try mini deserts! They aren't HUGE like everything else there) but are great if your full n want a treat!

2	Reviewed by Janice (Age Under 18) on 2010-01-30 Lunch with a party of 4; waited 15 minute(s). 6 Food 1 Service 3 Atmosphere

worst pickle barrel ever. don't ever go there. they have the worst service. all the people there are horrible and liars. Elaine or whatever hostess adn theres another guy. horrible service and the manager doesn't even do anything. DON"T EVER GO TO VAUGHAN MILLS pickle barrel!!!

10	Reviewed by Karney (Age 26 - 39) on 2010-01-14 Dinner with a party of 4; waited 1 minute(s). 10 Food 10 Service 10 Atmosphere

I don't know how all these people can complain. I had a fantastic time. I really enjoyed myself. The food was great, the service was impecable and the management seems to go above and beyond. The servers where very busy and when things seemed to be picking up the management had no problem helping out. Chuck you sound like you have some sort of vendeta; which really has no place on a site that is about restaurant review. Really does show you "just 19" age. Your personal problems have nothing to do with my food experience. Being a former server myself I am a little more patient then the average person but for the first time in a long time I did not have to use my SUPER SERVER patience. Everything was out on time and hot. Even the bathrooms where imaculate. I will be back Pickle Barrel you got a lifer!!

1	Reviewed by Marco R (Age 26 - 39) on 2009-11-24 Lunch with a party of 2; waited 1 minute(s). 1 Food 1 Service 1 Atmosphere

Follow up to my complaint... Spoke to VP of Operations. His name is Vince. He is just as bad as Eddie the general mgr at Pickle Barrel. If you get cold fold or food that has been sitting... Keep sending it back! I plan on doing this everytime I go to PB and after I get my monies worth, I will boycott it. This restaurant is a joke. Avoid it if you can.

2	Reviewed by Marco R (Age 26 - 39) on 2009-11-21 Breakfast with a party of 2; waited 1 minute(s). 1 Food 1 Service 7 Atmosphere

Worst Pickle Barrel location ever. Food served cold. Service is just horrible from start to end. The management is in dire need of re-training on what customer service is. I had an issue with this store last week and will never return to this location. If you plan to visit this location, be prepared for cold food! If you get cold food, ensure you complain on the spot. If you don't the management will do everything they can to make it your fault. Stay clear and away from Erin Mills Pickle Barrel.

2	Reviewed by Chuck J (Age 19 - 25) on 2009-09-30 Other with a party of 1; waited 0 minute(s). 1 Food 1 Service 7 Atmosphere

I worked at this establishment for about a month and would never recommend this restaurant to anyone. The best thing about this restaurant is its interior design. The food is horrible, served cold and kept until it is rotting in the back. But i must say the worst thing about this restaurant, as said by the previous reviewer,is the management. Norah is not even the worst, she can be considered an angel in comparison to the head manager, Eddie. This manager verbally abuses his employees to make his idiotic points across. In my short time there, i can account 2-3 individuals being brought to tears due to Eddie's abusive nature. Upon my termination from this restaurant i confronted Eddie about his unethical business practices, as nobody should be treated the way he treats his employees. Instead of receiving a mature answer, he sprung from his seat, got in my face and tried to get me to fight him. I may only be 19, but i found it pretty shocking that a manager would actually try to fight a part-time employee, not to mention one of the youngest employees there. For anyone who has eaten or is planning on eating at this location, i'd advise you not to. Their immoral business practices, not to mention questionable food quality, should not be encouraged.

1	Reviewed by Daniel Jones (Age 26 - 39) on 2009-09-27 Dinner with a party of 2; waited 120 minute(s). 1 Food 1 Service 1 Atmosphere

After such a terrible experience at Pickle Barrel at the Erin Mills location, I thought it was important to set other peoples expectations, especially for those couples who don’t want to have their romantic night out turn into a horrible experience. My wife and I wanted to have a nice night out, we were celebrating her birthday. We left incredibly upset, thanks to the assistant manager, her name is Nora. Summary: To sum up the below, never mind the issues with food, the assistant manager (Nora) shouted at us in front of everyone and used insulting body language (pointing her finger, waving her hands, shaking her head, etc.). I have never been insulted by someone to that degree. She treats her customers like they are garbage. My wife and I understand that people have their bad days, but this lady crossed the line, and what she did was emotionally abusive. It was so bad that had I recorded what she said, and the insults she made about us being cheap, picky, etc, that I could report this to the Better Business Bureau and file an verbal abuse incident. The story: My wife and I wanted to have a nice night out, we were celebrating her birthday. We both ordered the steak and potato fries. She likes her steak well done and it was almost raw, and the potato fries were cold, and the vegetables were seared black. I could not believe they would serve vegetables that were black. We sent the order back. We waited for 30 mintues, and I actually got up and tracked down the waiter and asked what was happening. They said that the food was on the way. Instead of bringing back a dinner, they brought the food back in pieces – first the fries. Then 10 minutes later the veggies. Then later the steak. We basically spent the entire dinner wondering what was going on with our meal. Finally, 1 and a ½ hours later, after finishing our meal (in parts), I asked for the manager. Nora, the manager came! As I began explaining to her all the problems we had, she abruptly and rudely interrupted me and said “There is nothing we can do about it” with an angry tone. Then I asked what she means she can’t do anything about it? She then said angry “look, we are not going to do anything about it. We don’t have to.” At this point she was leaning over and pointing her finger at my face. I must tell you that I can take a lot from people (I’m an easy going person), but she was crossing the line. I told her that our meal experience was awful, that she is ruining my wife’s birthday dinner, but she did not care – instead she just shouted over my words waving her hands and saying “We don’t have to do anything.” Then she left, and then later, Nora offered to pay for the $1 dessert (the small bit-sized dessert that they bring around in the small glasses). Can you believe it! The wost part of the expeience was leaving the restaurant after being shouted at, pointed at, etc. I really hope that you don’t have to deal with this lady. But if you do, I have warned you. If you are celebrating a special night, you might want to go somewhere else, and avoid the risk that you’re night will turn out to be horrible. Thanks for reading this. Daniel.

1	Reviewed by Max (Age 19 - 25) on 2009-03-16 Dinner with a party of 2; waited 1 minute(s). 1 Food 1 Service 10 Atmosphere

HORRIBLE. Ordered the steak Med. rare. About 40 minutes after we ordered we recievd the steaks Well done. Asked if there was anything they could do as it was not what we asked for and they basically told us to go screw our selfs..They didn't give us new steaks, the manager REFUSED to even take the time to look at the steaks..This is a weird resturant..Looks so nice on the outside.. but Honestly..Its worse then crap. Not sure how they can get away with this..

4	Reviewed by bob ray (Age 40 - 59) on 2009-01-26 Lunch with a party of 2; waited 3 minute(s). 2 Food 7 Service 5 Atmosphere

Advertises as "healthy" but the veggies were frozen on 1 entree and 3 day old on another. We had to pick rotten lettuce out of the salad. This should be half the price, waste of time and money.

5	Reviewed by Barbara (Age Over 60) on 2008-12-07 Lunch with a party of 2; waited 1 minute(s). 3 Food 5 Service 8 Atmosphere

What attracted us to this restaurant was the picture of their smoke meat sandwich displayed outside of their establishment. We ordered this sandwich and to our dismay, when it was served, it only contained approx 1/3 of the meat that was displayed in the advertised photo. I asked where the rest of my sandwich was and was told that this was all we were getting. I cannot believe that businesses can get away with this.

6	Reviewed by Dana (Age 40 - 59) on 2006-05-27 Lunch with a party of 2; waited 0 minute(s). 6 Food 7 Service 6 Atmosphere

The Pickle Barrel used to be a great place to eat. Their selections on their menus have gone down hill along with the taste. It is now merely okay

6	Reviewed by Lauren (Age 19 - 25) on 2006-05-27 Lunch with a party of 2; waited 7 minute(s). 6 Food 6 Service 7 Atmosphere

Despite the huge menu, I always seem to have a problem finding something to eat at this place. It also bothers me that half the menu is advertising for other stores in the mall. The food is average, as is the service. Although, the waterfall at the front is pretty neat!