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Reviews for Starfish Oyster Bed & Grill, Toronto
Starfish Oyster Bed & Grill100 Adelaide Street East
Toronto, ON
St. Lawrence
M5C 1K9
(416)366-7827
Cuisine Type: Seafood
A Summerlicious 2008 restaurant |
Overall Rating
Based on 1 review(s):
3| Food Rating: | 6 | | Service Rating: | 1 | | Atmosphere Rating: | 4 | | Average Price: | $55 or more | | Average Wait Time: | 5 mins |
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| 3 |
| (Overall ranking) |
| Food Rating: | 6 |
| Service Rating: | 1 |
| Atmosphere Rating: | 4 |
| Time Waited Before Being Seated: | 5 mins |
| Name: DP
Age Group: 26 - 39
Visit Date: 8/2008
Meal: Dinner
# in Party: 6
Price per Person: $55 or more
Visit Again? No
Comments: Extremely BAD Service
What makes the customers enjoy dining at a restaurant? Good food and good service. At Starfish you may find fresh seafood. However, it is not the case when it comes to customer service. The waitress who served us was NOT professional and incompetent. It all started with a quiet night at Starfish. Starfish was not busy and the waitress only had to serve 2 tables, which includes our table. She only had to serve the 6 of us at our table with our main courses and the “oysterlicious plates”. She was doing okay all along… until BILLING time. She had orders on the bill that we never ordered. We informed her in a polite manner regarding that matter, so she can re-do the bill. She immediately swore and stormed off to re-do the bill. I do not consider her manner as being professional. When we received the bill back after correction (“supposedly”), we found another mistake. On the menu it stated ONE oysterlicious plate costs $44, but on the bill she charged $45. We addressed the issue to her so that she is aware of it and will not make the same mistake to other customers’ bills. She was really frustrated with her own mistakes and gave us some extremely rude comments. Not only did she storm off again after those comments, she did not follow up with the issue. Tips should be given according to the food and service. We paid the tips according to the waitress’s performance… of her being unprofessional and her incompetence. After she received our bill she complained to us that she was startled with the tips. Will I ever go to Starfish again? NO. NO. NO.
Here is something for you to think about: Dishonest with the customers regarding false pricing on the menu or was it just an honest mistake on the billing? Mind you that she did NOT give us an explanation when we addressed the issue…… | | Review Date: 2008-08-25 |
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